Contact information

Need help with your order, shipping, returns, or a product?

Our customer support team is available to assist you.

Customer Support

When contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you more efficiently.

Order & Shipping Support

For questions regarding:

Order status
Tracking information
Delivery
Incorrect or incomplete shipping addresses
Returns or refunds
Products received

Please contact us at contact@ho-outlet.store.

Incorrect Shipping Address

If you notice an error in your shipping address after placing an order, contact us as soon as possible.

We will attempt to update the address before the order enters the shipping process, but changes cannot be guaranteed once processing or shipment has begun.